Privacy Policy

At AC Cool n Cool Engineering, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, request our services, or contact our support team.

Information We Collect

We may collect personal information such as your name, contact number, email address, company name, and service preferences when you:

Submit a service inquiry or contact form

Reach out via phone, WhatsApp, or email

Subscribe to our newsletters, offers, or alerts

We also gather non-personal data like IP address, browser type, and visited pages to improve website performance and user experience.

How We Use Your Information

The data we gather is utilized to:

Deliver and manage our air conditioning and refrigeration services

Respond to service requests or queries

Improve our website, service quality, and client experience

Send updates, service notifications, or limited-time offers (only if you opt-in)

We do not sell or rent your information. Data is shared only with our trusted service teams or partners strictly when necessary for service delivery and in compliance with legal obligations.

Data Security

We implement industry-standard security measures to protect your data, including encrypted storage, controlled access, and secure communication protocols.

Your Rights

You can request to view, update, or delete your personal data anytime. You may also unsubscribe from marketing emails using the opt-out link included in each message.

Contact Us

For questions about your data or this privacy policy, contact us:

Email: info@accoolncool.com

Phone: +60 16-382 4522